Is there any time you will not accept orders?
Yes, any time the weather is unsafe for the installation or sustainability of the lawn expression/sign. An example of this would be times of extreme cold weather where the ground will not hold the signs securely. The safety of our staff and customers is our #1 priority.
What are your signs made of?
Weather-resistant vinyl over corrugated plastic
How big are the letters?
Most letters are just under 24” tall while our Flair varies on design
What is the lead-time to have an Expression installed?
72 hours (3 days) from the time your order is entered via our website.
Can you make ANY Flair design?
We are very selective about the designs we use for our Flair in order to be respectful of our designers. We only use images we can purchase Commercial Use rights to.
We will not replicate any copyrighted designs. This includes images such as Disney, Mattel, Hasbro, etc. These businesses do not allow commercial reproduction of their images for applications like ours.
Please let us know if you're looking for something specific...our image library is large and not limited to what is shared on our website. We're confident we can find the perfect image for your Expression!
How and when do I pay for my Expression?
Payment is due at time of booking. Your payment must clear our account before we will install.
Are my payments via www.lawn-expressions.com secure?
Yes, all payments are secure and Payment Card Industry “PCI” compliant.
When will my Expression be installed and removed?
Weekdays M-F: By 9:00 a.m. on the requested installation date with removal after 7:00 p.m. the same day*
Weekends Sat-Sun: By 10:00 a.m. on the requested installation date with removal after 8:00 p.m. the same day*
If your circumstances require installation the night prior, please let us know and we'll accommodate if we can.
*If you purchase an additional day, then removal occurs the following evening
What if I don’t see the phrase that I want/need?
We're working on a way to bring a Custom Collection choice to you. Until then, please drop us an email at firstname.lastname@example.org to inquire. We're happy to work with you to design the perfect Expression for your next celebration!
All Custom designs require a 14-day lead.
Can I buy a piece of my Expression (as a keepsake)?
If you would like to purchase a piece of the install as a keepsake, please email us at email@example.com. We have added an option to Collections called "So...You'd Like to Buy Some Flair" for this purpose. Flair is $25/each at this time.
Can you personalize the Flair with names, etc.?
Please inquire with us regarding customization of Flair at firstname.lastname@example.org.
What if a piece (or all) of the Expression is damaged by weather and/or vandalism?
Although our Expressions are weather-resistant, should the forecast call for severe weather (in order to protect our inventory) we will reach out to you via the email and/or telephone number used when your order was submitted to discuss an alternate date for installation.
Once the Expression is installed under normal circumstances, you assume all liability and responsibility for its condition. Unfortunately, if the Expression is vandalized while installed, we must invoice you for its replacement value. Replacement value is currently $20 for EACH Letter damaged and $25 for EACH Flair damaged.
Feel free to email us anytime with questions at email@example.com